Privacy Policy

1. Introduction

Log My Clean ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when you use our cleaning task management application ("the Service").

2. Information We Collect

We collect the following types of information:

• Account Information: Your name, email address, and role within your organization.
• Organization Information: Organization name, billing cycle, subscription status, and team member email addresses.
• Usage Data: Cleaning logs, task data, room information, maintenance tickets, photos attached to logs, and feature requests you submit.
• Payment Information: Billing is processed through Stripe. We do not store your credit card details — Stripe handles all payment processing securely.
• Email Preferences: Your opt-in choices for marketing, system updates, sales, outage, and new feature communications.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service;
• Process subscription payments and manage your account;
• Track and display cleaning activity, reports, and task completion;
• Send service-related notifications (e.g., subscription status, outages);
• Send marketing and feature update emails based on your preferences;
• Respond to support requests and feedback;
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe: For processing subscription payments;
• Service Providers: Third parties that help us operate the Service (e.g., hosting, email delivery), under confidentiality agreements;
• Legal Authorities: When required by law or to protect our rights and safety.

Within your organization, team members may see cleaning logs, tasks, and reports associated with shared rooms. Organization owners and managers can view team activity and reports.

5. Data Security

We use industry-standard security measures to protect your data, including encrypted data transmission and secure storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, we retain your data for a reasonable period to allow reactivation. After account termination, we may delete your data in accordance with our retention policy.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Opt out of marketing communications (adjustable in Settings);
• Export your data;
• Withdraw consent for data processing.

To exercise these rights, contact us at logmyclean@gmail.com.

8. Cookies

The Service uses essential cookies to maintain your session and provide core functionality. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or your data, please contact us at logmyclean@gmail.com.